Palacio de Viana

Read this information carefully:

1. Cancel your reservation up to 24 HOURS before departure for a full refund.
2. The tickets to the monuments, in activities where they are included, are not refundable in any case.
3. For tailor made tours, private tours and day trips, the following policy will always apply:
   • If you cancel at least 7 calendar days in advance, no cancellation fee will be applied.
   • If you cancel between 3 and 6 calendar days in advance, a 50% cancellation fee will be applied.
   • If you cancel within the previous 2 calendar days, a 100% cancellation fee will apply.
4. COVID-19, please read carefully the detail indicated in our home page and in case of doubts, contact our customer service department at customerservices@panchotours.com.