Customer Service: +34 664 642 904 TERMS AND CONDITIONS



The present General Conditions of Use will regulate the provision of the services that Turify S.L. will provide through this Website (here in after, the Website). The data of Turify S.L are the following:

Company: TURIFY S.L.

Company VAT: B91974360

Company’s address:C/ Almirante Lobo 2 - 4 Izq 41001 Sevilla - España.

Contact Email:


Turify SL offers a variety of tours, tickets and services ("Products") through its website, Since our Terms and Conditions contain legal obligations, please read them carefully. These terms and Conditions are the basis for accepting reservations from Turify SL, Validity of the product, modifications and corrections, Prices, inclusions and exclusions, Payments and Cancellations, Passports, visas and insurance, Disclaimer Notices and Disclaimers By using, a person accepts and agrees to these terms and conditions, which take If you do not agree to the following terms and conditions, please do not visit or use. Turify SL may change these Terms and Conditions at any time when changes are posted online. Please check these Terms periodically to ensure that you understand the changes made by Turify. Continued use of after the posting of changes means you accept and agree to these terms as updated or amended.

You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public or otherwise use content (including text, images, URLs, pricing information, etc.) of any way except for your own personal, non-commercial use. Any other use of content requires the prior written consent of Turify SL

You agree to use only for lawful purposes and in a manner which does not infringe the rights of any person, nor restrict or inhibit the use and enjoyment of Your use of is intended for personal, noncommercial, or to make legitimate requests for reservation of products or services offered. You agree to not use the website for speculative, false or fraudulent claims. It also forbids the use of robots or other automated means to access this site, unless expressly permitted by Turify.

You represent and warrant that (a) Turify SL has not expelled him nor otherwise barred access to the site; (b) is not a direct competitor of Turify S.L.; (c) does not have more than one account Turify SL simultaneously and (d) has full powers to abide by these conditions and in doing so will not violate other agreements to which it is party.

We grant permission to use the site while adhering to the regulations imposed in these Terms and Conditions. By accessing or using the Site, you could face offensive, indecent, inaccurate, objectionable, or otherwise inappropriate content. Turify SL does not endorse such content and cannot attest to its legitimacy. Therefore, you access and use this site at your own Validity of the product, modifications and corrections

All products, tours and services offered by Turify SL are valid on the dates shown in Turify SL is not responsible for any information not provided directly.

All requests for changes or corrections should be directed to a Customer Service Turify SL team member. (Click here) to submit a request for a "Date Modification" for an existing reservation in order to alter a reservation.

Turify SL does not charge for modifying or changing the dates of an existing reservation, provided our customer service team receives the request at least three (3) days prior to your confirmed date of reservation.

You cannot change or modify tickets for a special event, theater or show. Sales of these entries are final and cannot be changed once confirmed the original purchase.

All other requests for date changes and modifications will depend on the availability of our suppliers and/or service providers; Turify SL cannot guarantee compliance with any request for a change of date.

If requesting a change of date five (5) days prior to your confirmed travel date, Turify SL will try to satisfy your request; but changes made during the five days prior to the original travel date may result in additional charges of 50€. For tours lasting over the duration of several days or nights, date changes made within seven (7) days prior to your confirmed travel date and may also lead to an additional cost from our distributors or service providers. The tickets to monuments are non-refundable tickets and cannot be returned for a refund.

If you make a purchase using a coupon code provided by Turify SL or accept a discount or special offer during the payment process provided by Turify SL, it is possible that your discount or special offer will be void when medications are made to the travel itinerary after a the purchase is completed. Turify SL may, at its sole discretion, accept your discount or special offer if you make a change or change in itinerary once the purchase is completed. However, Turify SL reserves the right to cancel your discount or special offer if you make changes to Sometimes our suppliers / service providers make changes to tour dates, prices, inclusions, coverage, age requirements, etc. As a result, Turify SL reserves the right to cancel, change or substitute any service, tour, or product you booked in, at any time and for In such cases, if you are not satisfied with the alternatives we offer, the client is entitled to a refund of the full amount of the original purchase price.

Despite this, when our agents, service providers and / or suppliers inform us in advance of a significant change in a booking or of a tour, product or event, we make every effort to notify the consumer, travel and / or distributor as appropriate, to modify or reissue the booking whenever Prices, inclusions and exclusions

The prices listed are per person in unless otherwise specified.

Prices are based on local prices at a given time, converted to the current exchange rate as determined by Turify.

Prices are subject to change without notice until reservation is confirmed. Unless otherwise specified, prices do not include local taxes or tariffs in use, including going abroad, security, port charges, parking fees, customs charges, immigration, agriculture, passenger facilities or international transportation tax.

Prices do not include gratuities to directors, drivers and local tour guides; passport and visa rates; personal insurance and luggage; any items of a personal nature; and any drink or food not specifically included in the "Inclusions" section on the product pages.


  • Turify SL accepts the following credit cards: MasterCard, Visa 
  • No charge or fee is considered applicable when processing payments by credit card or debit card.
  • To make a booking full payment is required by credit card or debit card. The payment will appear as Turify extract debit or credit card.
  • No refunds will be offered once started the tour or service, or in connection with any package, accommodation, food or other services used.
  • The cancellation of a reservation with Turify SL may result in application surrender charges by Turify SL, as explained below.
  • Maybe the provider / individual operator imposes additional charges (check your voucher Turify SL for specific details). To cancel any reservation, you will receive an email notification with the total cancellation fees.
  • Input event, attraction, theatre, spectacle or coupon: When a Package tour begins or during a special event No refund in any case. That includes, among others, trade shows, holidays or public holidays, school holidays, New Year, Thanksgiving, Christmas, Easter, Ramadan.


  • If you cancel at least 7 calendar days before then no cancellation fee will apply.
  • If you cancel between 3 and 6 calendar days prior, a cancellation fee of 50% will apply.
  • If you cancel within 2 calendar days prior, a cancellation fee of 100% will apply.
  • The value of the transaction may be subject to taxes, foreign transactions, foreign exchange rate or other expenses. Your bank or credit card company may convert or debit payment in local currency and charge rates, causing differences between the amounts advertised by, and the final amount to be charged to your bank account or will appear in the extract credit card or debit card. Contact your bank or card company if you have questions about Under this agreement, payment processing services for services purchased on this website are provided by Redsys Processing Services. SL.

Vouchers Turify S.L.

You will receive a Turify SL voucher personalized for each tour, event or service booked. To access and print your voucher (s) of Turify SL, you will be given access to a secure website hosted by Turify SL containing a link to your voucher (s) of panchotours.

You must deliver the original and authentic Turify S.L. voucher corresponding to the service provider in order to redeem your tour, ticket or package. Your reservation is not acceptable or redeemed without presenting a valid Turify S.L. voucher.

For security reasons, when you redeem your voucher Turify SL, you must present a valid photo ID and sign the panchotours voucher. This is done for identification purposes and helps to In certain cases, Turify SL may also ask the client to present the credit card used to purchase your tour or entry upon redemption. Usually this is necessary only in the case of tickets to shows and attractions. This helps us prevent misuse of credit cards. Upon payment and verification a client will be notified if you must submit or not the credit card used for the booking.

In certain cases, Turify SL may make exceptions to this requirement, usually to facilitate the purchases of gifts. However, this requirement can only be omitted by contacting a Turify SL Customer Care team member once the booking is confirmed.

Changes and modifications will be made at the sole discretion of panchotours.

If you make a purchase using a Turify SL gift certificate, Turify SL may require you to present the gift certificate used to purchase the tour, entry or package at the time of the Note that Turify SL vouchers may be confiscated (and immediately canceled without refund) if your signature or name do not match those in the credit card.

Passports, visas and insurance

It is the responsibility of all passengers, regardless of nationality and destination, to check the requirements for entry of the country you are visiting. Since the visa and health requirements are subject to change without notice, we recommend that you check these requirements with the appropriate consulate before departure.

We strongly recommend that you take out a policy of comprehensive travel insurance before departure. If you cancel your trip or significantly alter travel dates, many policies will return the cost of cancellation fees and costs arising.

Disclaimer Notices and Disclaimers

In no event shall Turify SL nor its agents, affiliates, service providers, suppliers and / or resellers be liable for any of the following damages or losses (whether losses are foreseen, foreseeable, known or otherwise): (a ) loss of data; (b) loss of revenue or profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) damages suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of, regardless of the legal action taken.

When Turify SL and its agents and suppliers make reservations for hotels, tours, transportation or other services in connection with the itineraries of individual customers, will not be liable for any injury, damage, loss, accident, delay or irregularity obligations or expense to the person or property due to an act or omission by any hotel, transport company or another company or person providing the services included in the tours.

Moreover, Turify SL and its agents and suppliers accept no responsibility for any illness, theft, labor disputes, machinery breakdown, government restrictions, acts of war and / or terrorism, weather conditions, defects of any transport vehicle or for any mishap , casualty, or other causes beyond its control.

The content of Turify SL, including the information, names, images, pictures, logos, prices, dates and availability concerning or relating to Turify SL,, service provider, operator and / or distribution partner, is provided "AS IS" and "AS AVAILABLE" and without representation or warranty of any kind (whether express or implied by law) to the extent permitted by law, including the implied warranties of satisfactory quality, fitness for a particular purpose, no infringement compatibility, security and accuracy.

Turify SL thoroughly checks the details of all products and services we offer in order to be accurate. However, Turify SL does not warrant that the functions, content or information included in be uninterrupted or error free, that defects will be corrected or that or the servers that make it available do not contain viruses or errors.

If any of these terms are deemed unlawful, void or unenforceable in conjunction to the laws of any state or country in force at a given time, then to the extent and within the jurisdiction in which that term is illegal, void or unenforceable, will separate and remove these terms, maintaining the validity of the remaining terms, which shall remain in full force and effect and will continue to be You agree not to do the following or assist or allow others to do so:

  • Use the site to threaten, harass, defraud, incite, harass or support the harassment of another person or otherwise interfere with the use of the site by another user.
  • Use the site to post or transmit spam, chain letters, contests, junk email, pyramid schemes, surveys and other methods of mass messaging, whether commercial in nature or not.
  • Using the site so that a conflict of interest can be created, for example, trading reviews with other business owners or writing or requesting reviews.
  • Use the Site to promote bigotry or discrimination against protected groups.
  • Use the site to infringe the rights of third parties, including breaches related to confidence, copyright, trademark, patent, trade secret, moral right, privacy, publicity or any other intellectual Use the site to post or transmit pornography or illegal content.
  • Use the site to solicit personal information from minors, harassing or threatening to do harm to Use robots, spiders, search applications / recovery sites or other automated device, process or means to access, retrieve, collect and index the site or its contents.

Attempt to gain unauthorized access to the Site, user accounts, computer systems or networks connected to the Site through hacking, password fishing or other means of access; use the Site or any Content from this to transmit computer viruses, worms, bugs, Trojan horses or other items of a destructive nature (collectively, "Viruses"); use any device, software or routine to interfere with the proper working of the Site or attempt to interfere in this otherwise; excessive traffic with requests; use the Site to violate the security system of computer networks, illegally obtain passwords or security encryption codes; disrupt or interfere with the security or otherwise cause damage to the site or its Content; eliminate, prevent, disable, damage or otherwise interfere with the options related to security of the Site, features that prevent or restrict use or copying of Site Content, or features that enforce limitations on the use of the Site.

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